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IATAEGLL
large international airport

London Airport reviews

London Heathrow Airport · United Kingdom

3.0
1 review

London Heathrow Airport (LHR) is the large international airport serving London, United Kingdom.

It is one of 54 airports with scheduled passenger service in United Kingdom. Below, travellers rate London airport on cleanliness, security and immigration, staff, comfort, food and ground transport — the factors that shape the real terminal experience in Europe.

The nearest airport to London Heathrow Airport is London (LCY), about 36 km away, in the UTC+0 time zone.

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Did you know?

  1. 01

    London Heathrow has five passenger terminals; Terminal 5 opened in 2008 and is used almost exclusively by British Airways.

  2. 02

    Since 2022 the Elizabeth line has connected Heathrow directly to central London and Canary Wharf, largely replacing the older Heathrow Connect service.

  3. 03

    Despite handling among the highest international passenger volumes in Europe, Heathrow still operates on just two parallel runways.

How travellers rate London

Cleanliness4.0
Security & immigration3.0
Staff3.0
Comfort & facilities4.0
Food & shopping4.0
Access & transit3.0

Traveller reviews

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3/ 5

Terminal 5 shines, immigration drags

Oliver B.BusinessTerminal T5
Pros

Terminal 5 is well designed with good shopping and plenty of places to grab a proper meal.

Cons

Arrivals immigration can be painfully slow when several long-haul flights land together.

If you're flying through Terminal 5 you'll find one of Heathrow's better spaces, modern and easy to navigate. The frustration is always the border queue on arrival, which tested my patience after a red-eye. The express train into London, at least, is a fast way out once you're through.

4/5
Cleanliness
3/5
Security & immigration
3/5
Staff
4/5
Comfort & facilities
4/5
Food & shopping
3/5
Access & transit

London Heathrow Airport — FAQ

Where is London Heathrow Airport?+

London Heathrow Airport is located in London, United Kingdom (Europe), at coordinates 51.4707, -0.4599.

What is the airport code for London?+

London Heathrow Airport uses the IATA code LHR and the ICAO code EGLL.

How do travellers rate London Heathrow Airport?+

London Heathrow Airport has an average traveller score of 3.0 out of 5 from 1 reviews on Flight-Review.com.

How long is security at London Heathrow Airport?+

Travellers rate security and passport control at London Heathrow Airport 3.0 out of 5 — mixed. Real wait times vary by terminal and time of day.

How do you get from London Heathrow Airport to the city centre?+

Travellers rate ground transport, parking and connections at London Heathrow Airport 3.0 out of 5 — mixed. Options usually include rail, bus, taxi and parking.

Is the food and shopping good at London Heathrow Airport?+

Reviewers rate food, drink and shopping at London Heathrow Airport 4.0 out of 5 — good.

Is London Heathrow Airport a good airport for a layover?+

With comfort and facilities at 4.0 out of 5 and an overall score of 3.0 out of 5, reviewers rate London Heathrow Airport as good for layovers.