Terms of Use
Last updated: June 2026
These Terms of Use govern the relationship between DCS Digital Code Solutions UG (haftungsbeschränkt), Carl-von-Linde-Str. 27, 65197 Wiesbaden, Germany, registered with the commercial register of the Wiesbaden Local Court under HRB 36585 (the “Provider”), and the users (the “Users”) of the Flight-Review.com platform (the “Platform”). The legally binding version of these Terms is the German version.
§ 1 Scope and Provider
These Terms apply to the use of the Platform in their version valid at the relevant time. By using the Platform or creating a user account, the User accepts these Terms. Conflicting or deviating terms of the User are rejected and only become part of the contract upon the Provider’s express written consent.
§ 2 Description of the service
The Platform is an independent online service on which Users can publish and view reviews of airports (in particular cleanliness, security and immigration, staff, comfort, food & shopping and ground transport). The Provider has no commercial or corporate affiliation with the airports reviewed. Use of the Platform is free of charge. There is no claim to any particular feature or to the permanent availability of the Platform.
§ 3 User account and registration
Reading reviews is possible without an account. Submitting reviews requires a user account, which is created exclusively by signing in with a Google account (“Sign in with Google”). The User must keep their access data confidential, must not share their account with third parties and is responsible for all activity carried out under their account. Use is permitted only to natural persons of full legal capacity who are at least 16 years old.
§ 4 User obligations and prohibited content
The User undertakes not to post content that violates applicable law, public morality or these Terms. Prohibited in particular are: (a) unlawful, offensive, discriminatory, defamatory, threatening or youth-endangering content; (b) content that infringes the rights of third parties (e.g. copyright, trademark, personality or data protection rights); (c) advertising, spam or commercial solicitation; (d) personal data of third parties without their consent, in particular names of individual staff members; (e) malware and the use of automated processes to read out or bulk-retrieve content (scraping).
§ 5 Review guidelines
Reviews must be based on an airport actually visited by the User and must be truthful. In particular, fabricated, paid, manipulated, duplicate or reviews created on behalf of or in the interest of third parties, as well as abusive criticism without factual basis, are not permitted. Opinions and value judgments are allowed but must be recognizable as such and distinguishable from statements of fact. Statements of fact must be true.
§ 6 Rights to submitted content
The User retains all rights to the content they submit. By submitting it, the User grants the Provider a non-exclusive, royalty-free right, unlimited in time and territory, to store, reproduce, make publicly available, translate into other languages and reasonably edit and shorten the content for the purpose of operating the Platform and ensuring its display and discoverability (e.g. in search engines). The User warrants that they hold the rights required to grant these rights and do not infringe the rights of third parties.
§ 7 Review, moderation and publication
Submitted reviews may be checked prior to publication. The Provider is entitled to refrain from publishing, to shorten, to temporarily block or to remove reviews in whole or in part where there are concrete indications of a breach of these Terms or applicable law. There is no claim to publication or to the permanent retention of a review.
§ 8 Reporting unlawful content
Infringements or unlawful content can be reported using the contact details stated in the legal notice (Impressum). The Provider reviews incoming reports and removes or blocks unlawful content without undue delay once it becomes aware of it. The respective author is responsible for content submitted by Users; the Provider does not adopt third-party content as its own.
§ 9 Availability
The Provider endeavours to operate the Platform with as few disruptions as possible but does not owe any specific level of availability. Maintenance work, technical faults, third-party attacks or events of force majeure may lead to temporary restrictions or interruptions.
§ 10 Liability
The Provider is liable without limitation in cases of intent and gross negligence and for injury to life, body or health. In the event of slightly negligent breach of a material contractual obligation (an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance the User may regularly rely), liability is limited to the foreseeable damage typical for the contract. Any further liability is excluded. Liability under the German Product Liability Act remains unaffected.
§ 11 Liability for user content
Reviews reflect the personal opinion of the respective authors and not that of the Provider. The Provider gives no warranty as to the accuracy, completeness or timeliness of content submitted by Users. As a service provider within the meaning of Sections 7 to 10 of the German Digital Services Act (DDG), the Provider is responsible for third-party content only once it becomes aware of a specific infringement.
§ 12 Data protection
Information on the processing of personal data in connection with the use of the Platform is provided in the Privacy Policy.
§ 13 Term, termination and account deletion
The usage relationship is concluded for an indefinite period and may be terminated by either party at any time without notice. The User may delete their account at any time via the account page; in doing so, their personal data is deleted and reviews already published are anonymized (removal of the personal reference while retaining the review text). The Provider is entitled to block or delete the account in the event of serious or repeated breaches of these Terms after weighing the interests of both parties.
§ 14 Amendments to these Terms
The Provider may amend these Terms with effect for the future where this is necessary for good cause – for example due to a change in the legal situation, supreme court case law or the scope of the Platform’s functions – and the User is not thereby unreasonably disadvantaged. The Provider will give notice of material changes in an appropriate manner (e.g. by notice on the Platform). If the User does not object to the amended Terms within six weeks of notification or continues to use the Platform thereafter, the changes are deemed accepted; this will be pointed out separately in the notification.
§ 15 Consumer dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/. The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.
§ 16 Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the User, as a consumer, has their habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected. If the User is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contractual relationship is Wiesbaden. Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The German version of these Terms of Use shall prevail.